Ezibuy

Ezibuy

Introduction

Introduction

I lead the creative process for a total redesign of the EZIBUY Site. This redesign was undertaken as a part of a larger Omni Channel project working with the in house marketing & development team as well as a third party offshore Development house.

Year

2014

Industry

Ecommerce

Scope of work

/

UX

/

Stakeholder Management

/

Research

/

Product Design

/

Ecommerce

Introduction

I lead the creative process for a total redesign of the EZIBUY Site. This redesign was undertaken as a part of a larger Omni Channel project working with the in house marketing & development team as well as a third party offshore Development house.

Year

2014

Industry

Ecommerce

Scope of work

/

UX

/

Stakeholder Management

/

Research

/

Product Design

/

Ecommerce

Results and wins

Results and wins

COSTS SAVINGS

CUSTOMER ACQUISITION

25% less mail outs

25% less mail outs

25% less mail outs

Through digital initiative we reduced misdelivered catalogues, leading to significant cost savings for the business.

INCREASED WEB ORDERS

CUSTOMER ACQUISITION

10% increase in website orders

10% increase in website orders

10% increase in website orders

Initial results showed a 10% increase in Ezibuy's online orders post-launch.

MOBILE READY

CUSTOMER ACQUISITION

Responsive design

Responsive design

Responsive design

Everything design was responsive leading to an 20% increase in mobile traffic.

New Zealand's favourite and largest ecommerce store.

New Zealand's favourite and largest ecommerce store.

New Zealand's favourite and largest ecommerce store.

Working onsite in Auckland New Zealand for 6 months, I led the creative process from start to finish.

I worked very closely with a number of different stakeholders on this job including the EZIBUY marketing team, EZIBY Omni project managers, TaTa consultants, both BA and project managers as well as front end developers and offshore developers. As the only creative resource I was stretched initially very thin and was involved heavily in the team construction that allowed us to succeed and deliver all our assets on time and to a high standard.

The project was a major success and one that I'm very proud of.

The project was a major success and one that I'm very proud of.

The project was a major success and one that I'm very proud of.

I served as the key liaison, facilitating seamless communication and collaboration between the in-house marketing team and the outsourced development team.

Despite a some major setbacks along the way with being able to find local resources we were able to push on and solve all the obstacles by reconfiguring the use of available resources and arranging off-shore availability.

luke hahn

luke hahn

luke hahn

luke hahn

luke hahn

luke hahn

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